Editor's note: Iowa State University no longer uses Aastra telephone products. Information about current phone hardware is in IT portal's voice and conferencing services.
Aastra 6737i
To make the transfer unannounced:
- Press "Xfer" softkey
- Dial desired number (4-XXXX)
- Press "goodbye" key
To make the transfer after announcing the call:
- Press "Xfer" softkey
- Dial desired number (4-XXXX), wait for answer and announce transfer
- Press "Xfer" softkey or "goodbye" key to complete transfer
To cancel the transfer and return to original caller:
- If phone is still ringing, press the active (lit) line key (usually, line 1)
- To return to the original caller after speaking with the second party, press the active (lit) line key (usually, line 1)
To transfer caller to Jane Doe's voicemail:
- Press "Xfer" softkey
- Dial *55
- Dial Jane Doe's number -- 4-XXXX
- Press "Xfer" again
Aastra 6739i
To make the transfer unannounced
- Press "transfer" on the touchscreen or the “transfer” key
- Dial desired number (4-XXXX)
- Press “transfer” again or the “goodbye” key to complete the transfer
To make the transfer after announcing the call:
- Press "transfer" on the touchscreen or the "transfer" key
- Dial desired number, wait for answer and announce the transfer
- Press "transfer" on touchscreen or “goodbye" key to complete the transfer
To cancel the transfer and return to original caller:
- If phone is still ringing, press the active (lit) line key (usually, line 1)
- To return to the original caller after speaking with the second party, press the active (lit) line key (usually, line 1)
To transfer caller to Jane Doe's voicemail:
- Press"transfer" on the touchscreen or the "transfer" key
- Dial *55
- Dial Jane Doe's number -- 4-XXXX
- Press "transfer" on touchscreen or “goodbye" key to complete the transfer
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Keys and softkeys
Keys are the permanently labeled buttons on your phone. Examples: "goodbye," "options" and "hold" keys.
Softkeys show up on your screen and change, depending on your task or settings. On the Aastra 6737i, you invoke a softkey by pressing the black button adjacent to its screen. The Aastra 6739i has a touchscreen, so you simply press the softkey.