In response to customer suggestions, transportation services (TS) has created a simpler, one-step process for booking a staff driver in support of any official university business, including rides to the Des Moines Airport.
It's no longer necessary to:
- Set up a profile in the Agile reservation system to request a driver
- Make a separate vehicle or trailer reservation in Agile
Instead, find the "Driver Request Form" button on TS' Shuttle Drivers and Airport Travel website. The form is intuitive and won't submit until all fields are completed. When you receive notification that the shuttle services team has signed the form, your reservation is confirmed. The driver assignment will be made and forwarded to you two weeks in advance of your trip.
Due to high demand for TS' driver and student airport shuttle services, requests should be made at least two weeks in advance of your trip/event. If you're requesting a driver inside of two weeks, call shuttle services instead at 515-294-1824 to see if they can accommodate your request (there is a limited number of drivers).
Questions may be directed to shuttle services' phone or email, shuttleservices@iastate.edu.
