Editor's note: Iowa State University no longer uses Aastra telephone products. Information about current phone hardware is in IT portal's voice and conferencing services.
Aastra 6737i
Aastra 6737i
When you're on a call and another caller is trying to reach you, you'll hear two quick beeps. You can simply ignore the incoming call and let it roll to voice mail. However, it's possible to answer the second caller and put the first caller on hold.
- Look for the blinking line key (that's the new caller)
- Let your first caller know you're putting him/her on hold and press the blinking line
- You'll now be connected to the second caller; the first caller will hear music
- Toggle between the two lines to talk to the first or second caller
Aastra 6739i
Aastra 6739i
When you're on a call and another caller is trying to reach you, you'll hear two quick beeps. You can simply ignore the incoming call and let it roll to voice mail. However, it's possible to answer the second caller and put the first caller on hold.
- Look for the blinking line key (that's the new caller)
- Let your first caller know you're putting him/her on hold and press the blinking line
- You'll now be connected to the second caller; the first caller will hear music
- Toggle between the two lines to talk to the first or second caller
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Keys and softkeys
Keys are the permanently labeled buttons on your phone. Examples: "goodbye," "options" and "hold" keys.
Softkeys show up on your screen and change, depending on your task or settings. On the Aastra 6737i, you invoke a softkey by pressing the black button adjacent to its screen. The Aastra 6739i has a touchscreen, so you simply press the softkey.
